Patient Account Representative

Patient Account Representative responsible for researching and rectifying third-party healthcare insurance denials, edits, requests for information, and related correspondence. Responsible for reviewing and appealing denied claims for bundling, medical coding, and contracting issues; timely follow-up on all appeal submissions; processing of corrected claims and assisting with timely turnaround for medical documentation requests; providing follow-up and feedback to leadership; coordinating with other departments to ensure aged AR is actively managed; generating and reviewing reports to ensure AR is actively worked. Requires 3+ years in insurance accounts receivable, knowledge of payer-specific billing requirements, strong organizational skills, meticulous attention to detail, and customer service ability in interactions with insurance companies and internal teams.