Patient Account Coordinator
On-siteMartin, Tennessee, United States
Martin, Tennessee, United StatesOn-siteFull TimeHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Submit electronic and paper dental insurance claims accurately and promptly while verifying patient eligibility and benefits. Follow up on unpaid, denied, or delayed claims with carriers, post payments, and reconcile accounts receivable balances. Investigate claim discrepancies, communicate billing questions to patients, and coordinate with clinical staff for proper coding. Monitor aging reports to reduce outstanding balances and stay current with insurance regulations and coding updates.
Required Qualifications
- High school diploma or equivalent.
- Minimum of 2 years of dental billing experience.
- Knowledge of dental insurance plans, claims processing, and reimbursement procedures.
- Experience with dental practice management software.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office applications.
Desired Qualifications
- Experience with Dentrix, Eaglesoft, Open Dental, or similar software.
- Knowledge of CDT coding and dental terminology.
- Experience working in a multi-provider dental practice.
- Certification in dental billing, coding, or healthcare administration.
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