Patient Access Trainer

Identify learning needs and skills gaps through needs assessments, surveys, and consultation with leaders. Design, develop, and update training materials, manuals, and course content using adult learning principles and instructional design best practices. Deliver engaging training sessions through in-person classes, virtual platforms, or hybrid methods tailored to varied learning styles. Coordinate and manage training logistics, including scheduling, registration, materials, and technology setup. Partner with department leaders to ensure alignment of training programs with organizational initiatives and performance goals. Maintain training records, reports outcomes, and evaluate program effectiveness using feedback and performance metrics. Support compliance with regulatory training requirements and facilitate mandatory education as applicable. Perform other duties as assigned. Maintain regular and reliable attendance. Comply with all policies and standards.