Patient Access Tech
On-siteNewport News, Virginia, United States
Newport News, Virginia, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greet, instruct, and direct patients and visitors upon arrival to the service area. Facilitate the revenue cycle process by conducting pre-registration, verifying insurance policies, collecting co-payments, entering authorization data, and handling billing inquiries. Provide coverage to assigned registration locations based on operational needs and collaborate with various departments on patient access information. Perform accurate data collection, documentation, and retrieval using computerized systems. Travel to varying work locations as needed.
Required Qualifications
- High school diploma or equivalent
- Minimum of six months customer service experience
- Demonstrates proficiency in computer keyboarding skills
- Must be able to travel to varying work locations as needed
Desired Qualifications
- 2 – 3 years of related work experience
- Knowledge of third party payers
- ICD-9/ CPT coding
- Medical terminology
- Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation
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