Patient Access Supervisor - Helen Hunt Health Center

Lead the administrative support team daily by managing delegation, holding staff accountable for copay collection, demographic accuracy, and schedule management, and modeling effective performance for Patient Service Representatives and Medical Support Assistants. Develop and mentor the team through continuous training, quality monitoring, and workflow implementation to improve practice metrics and patient experience. Collaborate with practice leadership on process improvements and represent the clinic in committee meetings to foster collaborative relationships with other clinics. Provide front desk coverage as needed to support clinic operations.