Patient Access Supervisor

Patient Access Supervisor at Ensemble, on-site at Mercy - St Vincent Medical Center in Toledo, OH. Oversees the registration and pre-registration functions, coordinates assigned staff, conducts orientation and training, and monitors productivity and performance metrics. Develops staff with coaching and mentoring, ensures compliance and customer service across revenue-cycle activities, and assists with day-to-day operations. Responsible for scheduling, on-call rotations (including days, nights, and weekends), and optimizing department processes. Requires experience in registration, insurance verification, scheduling, and hospital billing, plus strong analytical abilities and proficiency with Microsoft Office. Certification in Revenue Cycle (CRCR) and a bachelor's or associate degree in a relevant field are preferred; on-site role emphasizes operational leadership and staff development. Uses AI to enhance processes and team management and aims to deliver efficient, high-quality patient access services.