Patient Access Specialist I (Lake Mary)
On-siteLake Mary, Florida, United States
Job Summary
Conduct registration functions accurately by verifying insurance benefits, updating demographics, and collecting patient responsibility amounts. Process bedside admissions using workstations or downtime workflows while ensuring all financial assessments and eligibility data are correct. Resolve patient accounts by clearing departmental workqueues and adhere to end-of-day business processing standards for cash analysis. Maintain HIPAA compliance when discussing confidential patient information and cross-cover registration duties as needed. Travel to other locations to support the Patient Financial Services department. Complete mandatory training, attend scheduled meetings, and maintain flexibility for schedule changes.
Required Qualifications
- High School Diploma
- Travel to other locations
Desired Qualifications
- Healthcare experience
- customer service experience
- Medical Office
- Call Center
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