Patient Access Specialist I Florida
On-siteWest Palm Beach, Florida, United States
Job Summary
Prioritize assignments and manage time to maximize productivity while supporting department goals and objectives. Respond to emails and communications from colleagues, medical staff, and patients promptly with compassion and understanding. Uphold HSS professional and clinical standards through open, direct, and effective documented and verbal communication. Maintain a positive attitude and demonstrate strong multitasking abilities in a fast-paced healthcare environment. Ensure respect for information confidentiality while showing initiative and resourcefulness. Requires two years of experience in healthcare or customer service, with a high school diploma or equivalent.
Required Qualifications
- Two years in a healthcare or related customer service field
- A high school diploma or equivalent (G. E. D.), may include specialized or vocational courses
- Strong computer skills, with proficiency in office automated tools
- Effective communicator with all levels of staff, patients and customers
- Ability to respond positively to fluctuations in patient flow
- Exceptional customer service skills
- Superior written and oral communication skills
- Ability to maintain a positive attitude in a towards assignments and others in a fastpaced environment
- Capacity to multitask and prioritize in the ever-changing environment of healthcare
- Ability to work collaboratively with others
- Respect for information confidentiality
- Ability to show initiative, good judgment, and resourcefulness
- Familiarity with medical terminology, and insurance
- Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment
- Comfortable indoor area
- OSHA Category 1
Desired Qualifications
- Associates
- Knowledge of medical terminology
- Self directed, motivated, resourceful, demonstrates initiative
- Experienced user of MS Office Suite applications: Word, Excel, Outlook
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.