Patient Access Specialist - Full-time Night shift
On-siteSan Antonio, Texas, United States
Job Summary
Facilitate patient tracking and billing by obtaining and verifying accurate demographic information, securing financial responsibility from guarantors, and collecting out-of-pocket payments to maximize hospital reimbursement. Answer telephone inquiries professionally, record messages, and communicate with medical staff while providing and obtaining signatures on required forms and consents. Verify insurance benefits for all plans, confirm correct payors, and obtain insurance authorizations as needed. Scan registration and clinical documentation into the system, maintain medical records, and coordinate patient transfers. Maintain compliance with EMTALA, DNV, HIPAA, and other regulations while managing cash drawers, patient logs, and visitor/vendor logs. Keep the front desk, waiting room, and patient areas clean and notify staff of equipment malfunctions. Work night shifts (7p-7a) in a 10-bed emergency department at our Converse facility.
Required Qualifications
- High School Diploma or GED
- 1 year of patient registration and insurance verification experience in a health care setting
- Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors
- Basic understanding of medical terminology
- Position requires fluency in English; written and oral communication
- Night shift (7p-7a)
- Full-time
Desired Qualifications
- 2 years patient registration and insurance verification experience in a health care setting
- Emergency Department registration experience
- Working knowledge of MS Office (MS Word, Excel and Outlook)
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