Patient Access Specialist F/T Day

Interview patients to collect and verify demographic, financial, and employment data while ensuring compliance with HIPAA guidelines. Verify insurance coverage and benefits via online eligibility or telephone inquiries, then assign appropriate insurance plans and initiate pre-authorization processes as required. Collect payments, issue receipts, and maintain cash funds and verification logs according to departmental policies. Enter accurate information into computer databases, scan documents, and follow up on incomplete requests. Communicate estimated financial responsibility to patients and refer those needing extended terms or assistance to appropriate programs. Perform other assigned duties including preparing reports and distributing patient identification items.