Patient Access Specialist
$35,360–$37,752 year
On-site · Abingdon, Virginia, United States
Job Summary
Entry-level Patient Access Specialist responsible for admitting duties for hospital patients, collecting demographic and insurance information, performing medical necessity/compliance checks, screening and verifying eligibility, processing physician orders, conducting pre-registration, explaining and distributing patient education forms, and handling point-of-service collections with a focus on accurate MRN assignment and maintaining exemplary customer service. Role requires operating the telephone switchboard, adhering to organizational policies, auditing accounts for accuracy, and contributing to clean claim rates. On-site at Ballad - Johnston Memorial Hospital in Abingdon, VA.
Required Qualifications
- 1+ years of customer service experience
- CRCR certification (required within 6 months of hire)
- High School Diploma or GED
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