Patient Access Specialist; 8:00AM-4:30PM
On-siteSedalia, Missouri, United States
EXPIREDSedalia, Missouri, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Register patients by verifying insurance information and securing precertification for testing through the Precertification Department. Scan and file physician orders, enter data into the system, and work daily selection reports to check account accuracy. Relieve the cashier and PBX operator as needed while answering telephone calls and providing information to patients. In the absence of the Manage Care Specialist, complete their duties. Operate various office machines and make reasonable decisions independently while maintaining confidentiality. Perform all other assigned duties within the general office setting.
Required Qualifications
- High School graduate with related subjects in general business
- Computer knowledge
- Medical terminology
- Good customer service skills
- General office experience preferably with insurance claims knowledge
- Ability to operate various office machines
- Ability to work independently and make reasonable decisions while maintaining confidentiality
- Demonstrates support for organizational and departmental mission
- Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives
- Fosters and promotes teamwork within department and the organization as a whole
- Works to resolves conflicts constructively and in a timely manner
- Ability to communicate effectively and simply with every customer and co-worker
- Ability to display a positive, courteous and friendly attitude toward all contacts
- Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals
- Ability to exercise good judgment, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties
- Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence
- Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management
- Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one's skills in order to deliver the best possible care for our customers
- I acknowledge that I have read and understand the above job description in its entirety and am capable of performing all of the stated requirements
Desired Qualifications
- insurance claims knowledge
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