Patient Access Representive
$35,569–$46,802 year
On-site · Iron Mountain, Michigan, United States
Job Summary
The Patient Access Representative will handle registration data collection, interview and admit patients, verify insurance and eligibility, input appointment information, obtain signatures on forms/consents, and assist patients with financial questions and payer regulatory requirements. The role emphasizes customer service, accurate data entry, and ensuring timely billing processes, with responsibilities that may include scheduling duties and achieving department productivity and collection benchmarks. Expect day shifts, weekend rotation, and a 40-hour work week with 8-hour shifts; CHAA preferred.
Required Qualifications
- Direct customer service experience in a professional business setting
- Experience working with a business-oriented computer program required
- Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service preferred
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