Patient Access Representative
On-site · Columbus, Ohio, United States
Job Summary
Greet and assist patients and visitors in a prompt, courteous, and professional manner; manage patient check-in/check-out, answer calls about appointment times and general inquiries; review patient charts for accuracy prior to appointments; perform scanning and sorting in the EMR system; verify and update insurance information and collect patient payments; travel to other clinics as needed; must have a High School Diploma and demonstrate professional communication, confidentiality (HIPAA), and computer/EMR proficiency.
Required Qualifications
- High School Diploma
- One year of experience working in a medical practice or in a health insurance organization
- Excellent verbal and written communication skills
- Prior use of EMR systems preferred
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