Patient Access Representative - Specialty Clinic
On-site · Wilkes-Barre, Pennsylvania, United States
Job Summary
Patient Access Representative - Specialty Clinic handles front-line support, greets and registers patients, verifies demographics, assists with scheduling and follow-ups, explains financial responsibilities, assists with insurance processes and medical record maintenance in an office setting. Strong clerical, communication, and customer service skills are essential, along with HIPAA privacy adherence and ability to handle insurance-related tasks (verification, disclosures, signatures) and multi-channel communications related to appointments, referrals, prescriptions, and complaints.
Required Qualifications
- High School Diploma or Equivalent (GED)
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