Patient Access Representative | Sanford Therapies - Sports | 40hrs/week

Patient Access Representative at Sanford Health provides first-contact service to patients in a medical office environment, handling registration, scheduling, payment processing, and coordination with nursing/providers. Responsibilities include greeting and verifying demographics, handling documents and signatures, establishing financial responsibility, collecting payments, coordinating referrals and pre-authorizations, scheduling and telemedicine coordination, coordinating interpreters, answering multi-line phone, managing recalls/waitlists, and supporting chart preparation and patient information management. Required skills include customer service excellence, medical terminology familiarity, and prior experience in a medical office setting; a high school diploma or equivalent is preferred, with post-secondary education helpful.