Patient Access Representative | Radiology | 40 hrs/wk
$33,800–$47,840 year
On-site · Fargo, North Dakota, United States
Job Summary
Register and check-in patients for Radiology appointments and/or schedule procedures; manage cash/collections (co-pays/pre-payments/payments) and process related paperwork; coordinate with nursing team and providers to align appointments, referrals, and pre-authorizations; handle chart preparation and maintenance, patient communications, and follow-up on work queues; maintain confidentiality and demonstrate excellent customer service in a team-based, dynamic healthcare environment; familiarity with medical terminology and multi-site coordination across Fargo locations; role involves 8-hour shifts across three sites.
Required Qualifications
- High school diploma or equivalent preferred
- Post-secondary education helpful
- One year of work experience, preferably in a medical office setting
- Medical terminology helpful
- Customer service skills essential
- Six months' customer service experience desired
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