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Munson HealthcarePosted 3 weeks ago

Patient Access Representative - PM shift

On-siteTraverse City, Michigan, United States

Full TimeAssociates DegreeLarge

Job Summary

Greet and direct patients, families, and visitors to testing and surgical areas in a courteous manner, providing necessary information to promote understanding of procedures and the hospital environment. Obtain and verify required patient information for registration systems while maintaining confidentiality and keeping work areas orderly. Coordinate patient transport or arrange transportation as needed, manage department communications via phone and email, and make immediate changes to information collection procedures. Act as a preceptor for new hires to provide required education. Perform other duties as assigned by leadership. Work the 11:30am to 12:00am shift every other weekend, 36 hours per week. Join Munson Healthcare, northern Michigan's largest system, to support exceptional patient experiences in a community focused on excellence and teamness.

Required Qualifications

  • Associate's degree or 2 years formal education or equivalent experience
  • Two (2) years' work experience in customer service, healthcare or business-related field
  • Schedule: 11:30am - 12:00am shift and every other weekend
  • 36 hours per week
  • Must possess exceptional people skills
  • Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella
  • MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption

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