Patient Access Representative-PerDiem
On-siteKingman, Arizona, United States
Kingman, Arizona, United StatesOn-siteFull TimeAssociates DegreeHealthcareMedium
Full TimeAssociates DegreeMediumHealthcare
Job Summary
Register and discharge patients by verifying benefits, collecting copays, and managing account balances while ensuring electronic health records are complete. Field incoming calls, direct inquiries, and refer complex financial cases to counselors. Preregister, schedule, and obtain pre-authorizations from third-party payers as needed. Balance daily cash, process deposits, and correct variances within the EMR. Work nights, weekends, and holidays as required.
Required Qualifications
- High School Diploma or equivalent
- Minimum of 1 year of experience working in a customer service position and/or office setting
- Minimum of 1 year of registration or billing experience in a healthcare setting
- American Heart Association BLS
- DPS Level 1 Fingerprint Clearance Card
- Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift
- Able to use telephone and computer software and hardware for most of the shift (90% of the day)
- Must be available for nights, weekends, holidays, and extended hours when needed
- Demonstrates ability to multitask, prioritize appropriately, and management time efficiently
- Effective oral and interpersonal communication skills
- Demonstrates ability to utilize a variety of technological resources (phone, computer hardware, various software programs, fax, scanner)
Desired Qualifications
- Previous experience in healthcare registration, scheduling, and/or authorizations
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