Patient Access Representative
On-site · The Bronx, New York, United States
Job Summary
As a Patient Access Representative, provide essential front-office and administrative support in an outpatient healthcare setting. Responsibilities include greeting patients and visitors, answering questions, directing to appropriate areas, fielding calls, scheduling new and follow-up appointments, registering new patients and updating records, distributing forms, collecting patient financial responsibility, maintaining confidentiality of records, and processing insurance verifications, authorizations, and referrals. The role supports operations across JAG Physical Therapy locations and requires travel between sites. Successful candidates will demonstrate strong organizational, time-management, and interpersonal skills, and be capable of working independently or as part of a team. A high school diploma or equivalent is required, with medical assistant certificate preferred.
Required Qualifications
- High school diploma or equivalent
- Completion of a medical assistant certificate program preferred
- 1+ years of experience working as a medical receptionist/administrative assistant in the health care field
- Excellent organizational and time management skills
- Strong interpersonal communication skills
- Ability to work independently or as part of a team
- Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
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