Patient Access Representative I
$65,104–$73,320 year
On-site · Palo Alto, California, United States
Job Summary
Be part of Stanford Health Care as a Patient Access Services PAR I: handle patient admissions and registrations, identify insurance coverage or financial resources, respond to routine inquiries, process admission/registration paperwork, and support billing/compliance. Entry-level with on-the-job training; aims to advance to Patient Access Representative level II with at least 1 year in Patient Access Services. Role emphasizes secure handling of payments, understanding insurance options, and professional communication with patients, families, and staff; includes meeting productivity KPIs and delivering excellent customer service.
Required Qualifications
- High school diploma or GED equivalent
- One (1) year of progressively responsible and directly related work experience
- Bilingual preferred (English and Spanish)
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