Patient Access Representative I

Process patient demographic and insurance data for registration in an outpatient clinic and enter information into the hospital computer system. Maintain quality control for each appointment to ensure accuracy, acting as a liaison between patients, financial counselors, and hospital patient accounting and four clinical areas. Retrieve and send medical records for clinic visits and outgoing referrals, process incoming referrals, and obtain prior authorizations when needed. Coordinate administrative scheduling for eight physicians and answer calls on multiple phone lines while ensuring all state, federal, and MUSC policies are followed.