Patient Access Representative I, 2nd Shift 1500-2330, Rotating Weekends

Patient Access Representative I, 2nd Shift (1500-2330) with rotating weekends at Trinity Health’s Des Moines, IA location. The role emphasizes data-driven operational support, reporting, and collaboration to improve patient experience and program effectiveness. Responsibilities include researching and analyzing information, developing solutions, producing analytical reports and graphical presentations, and leveraging multiple systems to create educational materials. Requires knowledge of Trinity Health policies, confidentiality practices, and adherence to code of conduct; prefers familiarity with HFMA CRCR or NAHAM CHAA, medical terminology, and insurance verification concepts. The position supports performance improvement initiatives, data management and analysis, and alignment with mission, values, and compliance requirements. High energy and ability to operate in a high-volume environment are expected, with opportunities for growth and benefits starting day one.