Patient Access Representative Emergency Dept

Registration and scheduling duties across patient access and pre-registration workflows. Handles patient questions, processes co-payments/deductibles/insurance verifications, secures confidential information, and maintains a welcoming patient experience. Ensures accurate patient demographics, guarantor assignment, real-time eligibility checks, and proper documentation such as ABNs and consent forms. Emphasizes effective communication, first-contact resolution, and adherence to confidentiality while coordinating with clinical departments and ensuring smooth registration and scheduling processes for both inpatient and ambulatory encounters.