Patient Access Representative | Eating Disorders & Weight Management Clinic | 40 hrs/wk
$33,800–$47,840 year
On-siteFargo, North Dakota, United States
Job Summary
Greet patients, verify demographics, and create or scan documents while capturing signatures and collecting payments. Coordinate appointments with nursing teams and providers, obtain referrals, conduct pre-authorizations, and arrange interpreter services. Check patients in and out, operate multi-line phones, and resolve registration errors or denied claims. Prepare charts, organize provider documents, and track patient visits and health information. Initiate patient financial assistance, coordinate telemed appointments, and make reminder calls. Handle office duties such as copying and faxing, and serve as switchboard operator to page providers.
Required Qualifications
- High school diploma or equivalent
- One year of work experience
- Customer service skills
- Medical terminology
- BLS (Basic Life Support)
Desired Qualifications
- Post-secondary education
- Six months' customer service experience
- Experience in a medical office setting
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