Patient Access Representative | Devils Lake Clinic | 32hrs/week
$33,800–$47,840 year
On-siteDevils Lake, North Dakota, United States
Job Summary
Greet patients, verify demographics, and create or scan documents while capturing signatures and establishing financial responsibility. Collect co-payments and pre-payments, resolve registration errors, and coordinate appointments with the nursing team and providers. Obtain referrals, conduct pre-authorizations, arrange interpreter services, and check patients in and out. Operate multi-line phones, manage recall and waitlists, and serve as a switchboard operator. Prepare charts, organize provider documents, initiate patient financial assistance, and coordinate telemed appointments. Make copies, send faxes, and track patient visits. Work 8-hour day shifts Monday through Friday with one day off per week.
Required Qualifications
- High school diploma or equivalent
- One year of work experience
- Customer service skills
- Medical terminology
- BLS
Desired Qualifications
- Post-secondary education
- Six months' customer service experience
- Experience in a medical office setting
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