PATIENT ACCESS REPRESENTATIVE

PATIENT ACCESS REPRESENTATIVE responsible for switchboard and patient registration functions across ED and outpatient settings, including handling multiline calls, collecting insurance and demographic information, coordinating preadmission verification, and providing customer service regarding bills. Role includes bedside ED registration, main registration, and Richards Building outpatient registration, with a focus on accurate data collection, compassionate patient interaction, and adherence to patient rights and hospital codes. Must operate in a fast-paced hospital environment, manage multiple priorities, perform data entry, and use standard office equipment; prior registration and/or switchboard experience is desirable. The position requires high school diploma or equivalent preferred and is on-site in Brattleboro, VT.