Patient Access Representative Assistant Manager

Patient Access Assistant Manager with responsibilities including greeting patients, data entry in EMR, maintaining medical records and confidentiality, registering patients and scheduling, multitasking across front-end operations, ensuring compliance with accrediting bodies, monitoring supplies, leading and coordinating contact center staff, handling phone encounters within 24 hours, arranging staff coverage, keeping process documents up to date, conducting performance reviews, participating in system conversions and process improvements, communicating changes to staff, analyzing scorecards, conducting Level 10 meetings, approving time cards, running scorecard reports, and providing on-site leadership across multiple locations; travel to various sites for oversight and ensuring consistency across sites, with emphasis on customer service, leadership abilities, and proactive problem solving in a fast-paced healthcare environment.