Patient Access Representative | Aberdeen Clinic | 32 hrs/week

Greet patients and verify demographics while creating, scanning, and routing documents or electronic forms. Capture signatures on necessary paperwork, establish financial responsibility, and collect co-payments or payments on account balances. Coordinate and schedule appointments with nursing teams and providers, obtain referrals, conduct pre-authorizations, and arrange interpreter services. Check patients in and out, operate multi-line phones, and resolve work queue issues such as denied insurance claims or recall management. Prepare charts, organize supporting provider documents, and track patient visits and health information management on patient accounts.