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Sanford HealthPosted 3 weeks ago

Patient Access Representative | 20hrs/week

$33,800–$47,840 year

On-siteBagley, Minnesota, United States

Part TimeEnterpriseHEALTHCARE

Job Summary

Greet patients and verify demographics while creating, scanning, and routing documents or electronic forms. Capture signatures on necessary paperwork, establish financial responsibility, and collect co-payments, pre-payments, and payments on account balances. Coordinate appointments with nursing teams and providers, obtain referrals, conduct pre-authorizations, and arrange interpreter services. Check patients in and out, operate multi-line phones, and resolve registration errors or denied insurance claims. Prepare charts, organize provider documents, initiate patient financial assistance, and track visits and health information management. Compile, distribute, and score assessments, coordinate Telemed appointments, and make reminder calls. Manage hospital admissions, handle office duties such as copying and faxing, and serve as a switchboard operator calling codes and paging providers. Work a part-time schedule of 20 hours per week with weekend and holiday rotation at the Sanford Bagley clinic and hospital locations.

Required Qualifications

  • High school diploma or equivalent
  • One year of work experience
  • Customer service skills
  • Medical terminology
  • BLS (Basic Life Support)
  • Ability to work weekends and holidays
  • Ability to work at both clinic and hospital locations
  • Ability to work 20 hours per week (part-time)
  • Ability to work in the United States of America

Desired Qualifications

  • Post-secondary education
  • Six months' customer service experience
  • Experience in a medical office setting

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