Patient Access Rep Madison Hospital - FT/PT/PRN positions available / Varied shifts available
On-siteMadison, Alabama, United States
Madison, Alabama, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greet the public, patients, and families while obtaining and entering demographic, financial, and registration information for all patient types. Handle customer service issues in a friendly manner and collect required fees from patients or authorized representatives. Maintain excellent verbal and written skills to manage a fast-paced environment with effective time management and multitasking abilities. Work flexible schedules including alternate shifts, weekends, holidays, and on-call rotations as needed. High school or GED education required with two to three years of customer service experience preferred.
Required Qualifications
- High School/GED
- Excellent verbal and written skills
- Ability to work in a fast-paced environment
- Positive attitude
- Effective time management skills
- Efficiency and organizational skills
- Ability to multitask
- Must be flexible to work as scheduled or needed
- Must be flexible to work alternate shifts
- Must be flexible to work weekends
- Must be flexible to work holidays
- Must be on call
Desired Qualifications
- Post-secondary education
- Two to three years of customer service/public relations experience
- Two to three years computer experience
- One year of previous work experience in other fields
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