Patient Access Rep - Front Desk Registrar - Covington - Full Time
On-site · Covington, Louisiana, United States
Job Summary
The Patient Access Representative is responsible for greeting patients and guests, scheduling appointments, and managing patient check-in processes. Key duties include obtaining and verifying patient identification, handling point-of-service collections, verifying insurance, and ensuring confidentiality of patient information. Applicants should possess effective communication skills, computer proficiency, and strong interpersonal abilities. The position requires a high school diploma or equivalent, with preferred qualifications including an associate’s degree and relevant certifications. A minimum of one year of experience in healthcare or customer service is required.
Required Qualifications
- Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment.
- Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.
Desired Qualifications
- Certification in Healthcare Access Manager (CHAM)
- Certification in Healthcare Access Associate (CHAA)
- Certification as a Medical Assistant (or other medical specialty-based certification)
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