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Ochsner3 months ago

Patient Access Rep - Front Desk Registrar - Covington - Full Time

On-site · Covington, Louisiana, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Large

Job Summary

The Patient Access Representative is responsible for greeting patients and guests, scheduling appointments, and managing patient check-in processes. Key duties include obtaining and verifying patient identification, handling point-of-service collections, verifying insurance, and ensuring confidentiality of patient information. Applicants should possess effective communication skills, computer proficiency, and strong interpersonal abilities. The position requires a high school diploma or equivalent, with preferred qualifications including an associate’s degree and relevant certifications. A minimum of one year of experience in healthcare or customer service is required.

Required Qualifications

  • Minimum of 1 year of experience in a hospital, clinic, medical office, business services/revenue cycle, or other customer service-related environment.
  • Experience may include front line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction.

Desired Qualifications

  • Certification in Healthcare Access Manager (CHAM)
  • Certification in Healthcare Access Associate (CHAA)
  • Certification as a Medical Assistant (or other medical specialty-based certification)
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Ochsner

Patient Access Rep - Front Desk Registrar - Covington - Full Time

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