Patient Access Rep Clinic
On-siteEnumclaw, Washington, United States
Job Summary
Conduct patient check-ins and out, collecting demographics, insurance data, and payments while validating eligibility and processing referrals. Register patients in the electronic medical record by scanning hardcopy materials and entering non-clinical charges for forms, depositions, and retail fees. Handle payment reconciliation and resolve non-complex registration issues or escalate deficiencies to staff. Requires one year of customer service experience, with healthcare or call center background preferred. Join Virginia Mason Franciscan Health's network of hospitals and care sites dedicated to healing the whole person across the Puget Sound region.
Required Qualifications
- One year of customer service work experience
Desired Qualifications
- Two years of customer service work experience
- Healthcare or Call Center experience
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