Patient Access Rep Clinic
On-siteTacoma, Washington, United States
Tacoma, Washington, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Facilitate patient check-in and out, collecting demographics, verifying insurance, and processing referrals and authorizations. Register patients, record non-clinical charges, and reconcile payments while handling hardcopy materials into the electronic medical record. Validate insurance eligibility and resolve non-complex registration issues or escalate deficiencies to staff. Interact with patients in person and by phone to ensure a seamless intake experience. Requires one year of customer service experience; no night shifts, weekends, or holidays required.
Required Qualifications
- One year of customer service work experience
- None, upon hire
Desired Qualifications
- Two years of customer service work experience
- Healthcare or Call Center experience
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