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CommonSpirit HealthPosted 1 month ago

Patient Access Rep Clinic

On-siteTacoma, Washington, United States

Full TimeEnterprise

Job Summary

Facilitate patient check-in and out, collecting demographics, verifying insurance, and processing referrals and authorizations. Register patients, record non-clinical charges, and reconcile payments while handling hardcopy materials into the electronic medical record. Validate insurance eligibility and resolve non-complex registration issues or escalate deficiencies to staff. Interact with patients in person and by phone to ensure a seamless intake experience. Requires one year of customer service experience; no night shifts, weekends, or holidays required.

Required Qualifications

  • One year of customer service work experience
  • None, upon hire

Desired Qualifications

  • Two years of customer service work experience
  • Healthcare or Call Center experience

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