Patient Access - Online Scheduling Representative
On-siteMiami Lakes, Florida, United States
EXPIREDMiami Lakes, Florida, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Support patients with the online appointment system by scheduling and confirming appointments, collecting patient information, and ensuring accurate records. Respond to patient inquiries via phone and email while providing exceptional customer service for check-in and registration. This role requires excellent communication skills and experience with electronic medical records and scheduling software. The position offers competitive compensation, excellent benefits, and opportunities for professional growth within the Otolaryngology practice.
Required Qualifications
- High school graduate or equivalent
- One year of related experience
Desired Qualifications
- Excellent communication skills
- Strong attention to detail
- Experience using electronic medical records and scheduling software
- Friendly and professional demeanor
- Passion for delivering exceptional patient care
- Tech-savvy
- Customer-focused
- Passion for Otolaryngology
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