Patient Access Officer
On-site · London, England, United Kingdom
Job Summary
Patient Access Officer at HCA@UCH in London provides administrative support to consultants and third parties, greeting patients and visitors, registering patients onto hospital databases, handling patient documents and bookings, and maintaining a welcoming environment to ensure a seamless patient journey. Requires strong interpersonal and customer-care skills, ability to manage high volumes, and empathy under pressure. Ideal for candidates with retail or hospitality backgrounds looking to apply their customer-service experience in a clinical setting, with opportunities for career progression through internal and external training.
Required Qualifications
- Previous Administrative experience in a client/customer-facing role
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