Patient Access Manager (PAM) - Northwest/Rockies

Patient Access Manager (PAM) for a Northwest/Rockies-coverage region. The role educates providers, staff, and patients on the prescription process, including prior authorization requirements, specialty pharmacies, and patient resources, to facilitate access to therapy. The PAM partners with patient services, the specialty pharmacy, and field-based colleagues to remove barriers to therapy access, monitor trends in payer behavior, and support ongoing compliance with prescribed therapy. This role requires deep knowledge of rare diseases, strong communication and education skills, collaboration with patient advocacy groups, documentation of case activity, and compliance with HIPAA and regulatory standards. Travel to field sites and virtual engagement with patients and providers are essential, with a focus on patient-centric service and education in a field-based capacity; bilingual Spanish is a plus. The territory covers the Northwest and Rocky Mountains, and the position emphasizes building relationships with physician offices and patients/caregivers to gain access to therapy and support ongoing therapy management. The organization notes a hybrid work arrangement per its profile. The posting highlights qualifications related to healthcare access, payer strategies, and collaboration across cross-functional teams, with an emphasis on experience in rare diseases and patient support programs.