Patient Access Liaison
On-site · Pensacola, Florida, United States
Pensacola, Florida, United StatesOn-siteFull TimeMid LevelAssociates DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Unknown
Job Summary
Answer incoming calls and schedule appointments for a multi-specialty clinic, build rapport with patients and families, coordinate with physicians and specialty offices to ensure timely, appropriate scheduling per guidelines, and maintain knowledge of MCC specialties. Provide courteous, personalized assistance, refer when needed, follow up on unresolved requests, and support daily operations with strong customer-service and healthcare administrative skills.
Required Qualifications
- High school diploma required
- AA or BS degree preferred
- Two (2) years of experience in a physician office outpatient environment or other relevant healthcare settings required
- Previous extensive experience with scheduling, phone customer service relations in the healthcare setting, outpatient insurance verification, or other healthcare administrative functions required
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