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Mass General BrighamPosted 2 weeks ago

Patient Access I

$36,837–$52,582 year

HybridDover, New Hampshire, United States

Full TimeHigh School Or EquivalentEnterpriseHealthcare Tech

Job Summary

Greet patients professionally, collect and verify demographic and insurance information, and enter data into systems. Schedule appointments, confirm patient details, and process payments while providing receipts. Explain insurance and billing policies, obtain pre-authorizations, and handle patient questions or concerns by escalating complex issues to senior staff. Work in a fast-paced environment with a 40-hour weekly schedule, requiring high school diploma, 1-2 years of admission or registration experience, and strong communication skills.

Required Qualifications

  • High School Diploma or Equivalent
  • Experience admitting, scheduling, registration, or insurance verification

Desired Qualifications

  • 1-2 years preferred
  • Knowledge of medical terminology and insurance verification procedures
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Excellent communication and interpersonal skills
  • Strong attention to detail and problem-solving abilities
  • Basic computer proficiency

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