Patient Access Customer Service Representative

Provide exceptional customer service and assist patients and families with the check-in process by working across multiple computer systems to register patients efficiently. Answer phones and gather accurate patient information quickly in a fast-paced environment, minimizing delays in registration and answering questions with confidence. Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable. Collaborate with nurses, physicians, and care teams to ensure smooth patient flow while supporting patients during critical moments. This on-site role in Paris, TX, is part of a mission-driven team blending advanced technology with real-world service to create exceptional patient experiences.