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Highmark HealthPosted 1 week ago

Patient Access Coordinator - Registration - Wexford - Full-time - Day Shift

On-siteWexford, Pennsylvania, United States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Conduct scheduling, preregistration, and financial clearance functions while validating patient demographics, verifying medical benefits, and identifying authorization requirements. Obtain clinical data based on service needs, correct billing information to ensure accurate submissions, and calculate patient financial liabilities. Verify insurance details through payor contacts, provide documentation for authorization deficiencies, and collect payments in the ADT system. Perform daily reconciliation, escalate complex accounts to Financial Counselors, and maintain positive relationships with patients, physicians, and vendors. Adhere to organizational policies and complete mandatory training.

Required Qualifications

  • Minimum High school diploma or GED
  • One previous year of related experience
  • Experience operating a PC and using software applications
  • Preferred Medical terminology and obtaining insurance verifications
  • Call/Service Center experience

Desired Qualifications

  • preferably within a medical setting
  • financial services setting
  • and/or a demanding customer service environment

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