Patient Access Coordinator
On-siteWilliamsport, Pennsylvania, United States
Job Summary
Greet and assist patients upon arrival, verify and update demographics and insurance details during check-in, and handle walk-in registrations. Collect patient payments including deductibles, copays, and co-insurance while coordinating follow-up appointments for cast, measure, delivery, and prosthetic care plans. Serve as a liaison for clinic services and collaborate with the Revenue Cycle Management team to obtain necessary patient information. Ensure accurate and complete electronic health records for all patients and maintain proficiency in the Alpha filing system. Requires a valid driver's license, strong communication skills, and the ability to key 30 words per minute. Experience in a receptionist position or medical front office procedures is preferred.
Required Qualifications
- High school diploma or equivalent combination of education and experience
- Less than one year of customer service, administrative or related experience
- Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures
- Ability to key 30 words per minute with accuracy
- Ability to work with handicapped individuals
- Understanding of Alpha filing system
- Understanding of medical reimbursement and terminology
- Understanding of front office (receptionist) duties
- Ability to use a computer, including Windows-based software and e-mail
- Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
Desired Qualifications
- Be at minimum a good fit for the job, as determined by the Talent Sorter assessment
- Experience in a receptionist position
- Experience with medical front office procedures
- Strong interpersonal, oral (including telephone) and written communication skills
- Understanding of front office (receptionist) duties preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.