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Highmark HealthPosted 1 week ago

Patient Access Coordinator/Emergency Department - Jefferson - Full-time - Night Shift

On-siteJefferson Hills, Pennsylvania, United States

Full TimeEnterprise

Job Summary

Conduct scheduling, registration, and admitting functions independently at the bedside while validating patient demographics and verifying insurance information through payor contacts. Collect and update necessary data for timely bill submission, calculate financial estimates, and obtain signatures on regulatory paperwork. Identify self-pay accounts for vendor follow-up and maintain accurate registration in the electronic health record during system downtime. Respond to inquiries from patients, visitors, and government agencies while adhering to EMTALA guidelines, isolation precautions, and organizational policies. Maintain cohesive working relationships with healthcare personnel and designated external agencies to promote positive patient experiences and productivity standards.

Required Qualifications

  • High School/GED or one – three months related experience and/or training; or equivalent combination of education and experience
  • Experience operating a PC and using software applications
  • One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment
  • Ability to stand for long periods of time
  • Ability to use a computer on wheels at bedside
  • Must be able to lift 50 lbs

Desired Qualifications

  • Medical terminology and insurance knowledge

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