Patient Access Coordinator

Greet and register patients, scan insurance and identification, and process payments before scheduled services. Manage front office administrative support by scheduling appointments, monitoring the Athena dashboard, and clearing eligibility work queues. Answer phone calls, take messages, and contact patients missing paperwork two days prior to their visits. Maintain lobby appearance, open and secure the Care Center, and distribute faxes to appropriate staff. Protect confidential medical records and mail patient education materials. This role reports to the Practice Administrator and supports CCRM Fertility's mission to help families grow through IVF and fertility testing.