Patient Access Coordinator
On-siteNew Albany, Indiana, United States
Job Summary
Welcome patients in person and over the phone, registering them by collecting demographic, insurance, and visit information. Verify eligibility, Medicare compliance, and benefits before appointments, then calculate responsibility estimates and collect point-of-service payments while explaining options. Maintain accurate records, update information as needed, and utilize access software to support office operations. Ensure compliance with state, federal, and organizational regulations while completing ongoing education and training. Support the team with additional administrative duties as needed.
Required Qualifications
- High school diploma or equivalent
- Previous experience in a medical office or healthcare setting
- Knowledge of medical terminology
- Strong computer and data entry skills
- Excellent communication and interpersonal skills
- Ability to multitask while maintaining accuracy and attention to detail
- A positive attitude and commitment to delivering exceptional patient care
- Ability to lift 50 lbs
Desired Qualifications
- Must be able to lift 50 lbs
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