Patient Access Coordinator

Welcome patients and provide outstanding customer service in person and over the phone. Register patients accurately by collecting demographic, insurance, and visit information. Verify insurance eligibility, Medicare compliance, and patient benefits before appointments. Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion. Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options. Maintain accurate patient records and update information as needed. Utilize patient access and registration software to support efficient office operations. Ensure compliance with state, federal, and organizational regulations related to patient access services. Complete ongoing education and training requirements. Support the team by performing additional administrative duties as needed.