Patient Access Clinic Scheduler

Schedule patient appointments per provider insurance matrix and protocol, verify insurance eligibility, and update patient demographics and insurance information. Greet patients and visitors professionally, answer phones, route calls, and take detailed messages while maintaining HIPAA privacy and confidentiality. Provide general receptionist support by responding tactfully to patient and family needs, attend organizational meetings, and perform administrative duties as assigned by the Patient Access Manager or Hospital Registration Supervisor. This role supports the 8-bed Emergency Department and 19-bed Acute department at Wickenburg Community Hospital, a non-profit organization in Wickenburg, AZ.