Patient Access Center Representative (8056)

Patient Access Center Representative handles scheduling in a healthcare call center, performs patient pre-registration and insurance verifications, answers patient questions, ensures accurate collection of clinical/financial information, and supports reporting duties. The role emphasizes compassionate, professional interactions with patients during pre-enrollment and appointment scheduling, with responsibilities including data entry, updating patient information, and coordinating with back office teams; requires proficiency with Microsoft Office and familiarity with NextGen EHR/Cisco systems. Bilingual Spanish is a plus; 40-hour full-time schedule at Central Ave location in Phoenix, AZ, with no weekend or on-call requirements.