Patient Access Associate Specialist

Assign accurate MRNs, complete medical necessity and compliance checks, and collect insurance information for patients onsite at Adena - Fayette, Washington Court House, OH. Operate the telephone switchboard to relay calls while adhering to policies, and conduct audits of accounts to ensure forms are completed accurately and timely. Pre-register patient accounts prior to visits by obtaining demographic and financial liability data, and explain consent forms and patient education documents to patients or guardians. Review eligibility responses in the insurance verification system to select applicable plan codes and enter benefit data to support point-of-service collections and billing processes.