Patient Access Advocate, Emergency Department, PRN, Various Shifts/Hours

Welcome patients and visitors with a positive first impression while processing pre-registration or registration for all patient types. Scan insurance cards, interpret responses, obtain signatures, and direct patients to appropriate departments or units. Collect copays and refer self-pay patients to the navigator. Operate the switchboard to handle announcements, manage emergency codes, and relay messages for physicians. Log all documentation in the Diagnotes on-call system, maintain special instructions, and notify supervisors of changes. Adhere to organizational and HIPAA guidelines regarding privacy and confidentiality.